Refund policy
Last Updated: June 2026
At Glorique, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging.
For hygiene and safety reasons, products that have been used, damaged after delivery, or returned without original packaging may not be eligible for a refund.
How to Request a Return
To initiate a return, please contact our support team at:
Email: support@glorique.store
Please include your order number and the reason for your return request.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider and financial institution.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We will work to resolve the issue as quickly as possible.
Non-Returnable Items
The following items are not eligible for return:
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Used products
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Items damaged due to misuse
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Gift cards
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Clearance or final sale items (if applicable)
Return Shipping
Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Contact Us
If you have any questions regarding our Refund & Return Policy, please contact us at: